For parents, carers & teachers
Raising safe, smart digital kids.
Controls help, but conversations protect. This hub combines kid-friendly cyber hygiene, step-by-step device settings and detailed social-media guides so you can build safety and trust at the same time.
Cyber hygiene for children
8 golden rules to share with your kids
Short, memorable and written for children. Read them together, stick them on the fridge, and revisit them as they grow.
Passwords are like toothbrushes
Don’t share them — not even with your best friend.
Strangers online are still strangers
Even if they seem nice or say they’re your age.
Feels weird? Tell a grown-up
You will never be in trouble for telling us.
Ask before you download
Apps, games, mods and “free” things.
Keep your location secret
No school name, address or live location in posts.
Think before you post
Once it’s online, someone can screenshot it forever.
Free stuff is usually a trick
Free coins, skins or prizes often steal accounts.
Be kind online
Treat people the way you would face to face.
Growing up online
What to focus on, age by age
Start with tight controls and close supervision, then hand over responsibility as trust and skills grow.
- Use devices in shared family spaces
- Kids’ apps & YouTube Kids only
- “Allowed websites only” filtering
- Co-play and co-watch together
- Ask to Buy / app approvals on
- Contacts-only messaging & gaming chat
- Teach privacy & password basics
- Agree screen-free times (meals, bed)
- Messaging apps — set them up together
- Talk about sextortion, nudes & peer pressure
- In Australia, no Instagram or Facebook accounts until 16
- Phones charge outside the bedroom at night
- First social accounts — turn on supervision
- Shift from controls to coaching
- Scams, fake shops and money mules
- Digital footprint & healthy relationships
Device controls
Set up iPhone, iPad & Android safely
Pick your child’s device and work through the steps. Tap any step to see exactly where to find the setting.
Step-by-step setup
1Set up Family Sharing with a Child Account
Settings › [your name] › Family › Add Member › Create Child AccountA Child Account links your child’s Apple ID to yours so you can manage Screen Time, approve purchases and share location. Children under 13 must use a Child Account.
2Turn on Screen Time & lock it with a passcode
Settings › Screen Time › [child’s name]Manage it from your own iPhone, or on their device choose “This is My Child’s iPhone”. Use a Screen Time passcode that is different from the device passcode so settings can’t be changed.
3Schedule Downtime & App Limits
Screen Time › Downtime · Screen Time › App LimitsDowntime blocks everything except calls and apps you allow — perfect for bedtime and homework. App Limits cap daily time on categories like Games or Social.
4Set age-appropriate content ratings
Screen Time › Content & Privacy Restrictions › App Store, Media, Web & GamesChoose age ratings for apps, films, TV and books. Under Web Content pick “Limit Adult Websites” or “Allowed Websites Only” for younger kids.
5Require Ask to Buy
Settings › [your name] › Family › [child] › Ask to BuyEvery download — including free apps — sends a request to your phone, so nothing gets installed without you seeing it first.
6Control who they can talk to
Screen Time › Communication LimitsLimit calls, Messages and FaceTime to contacts only, and decide whether your child can edit their own contacts.
7Keep Communication Safety on
Screen Time › Communication SafetyDetects and blurs nude images in Messages, AirDrop and FaceTime before your child sees them and offers ways to get help. On by default for Child Accounts under 13 — make sure it stays on for teens too.
8Lock down AirDrop & Game Center
Settings › General › AirDrop · Content & Privacy › Game CenterSet AirDrop to “Contacts Only” or “Receiving Off” so strangers can’t send images. In Game Center, restrict multiplayer and private messaging to friends only.
9Prevent settings from being changed
Content & Privacy Restrictions › Allowed ChangesSet Passcode Changes and Account Changes to “Don’t Allow” so your rules stay in place.
10Review privacy & location
Settings › Privacy & SecurityTurn off “Allow Apps to Request to Track”, switch off Precise Location for apps that don’t need it, and share location with family only via Find My.
Menu names change between app and OS versions. If a path doesn’t match exactly, search the setting name inside Settings.
Step-by-step setup
1Install Family Link & create a supervised account
Parent phone › Google Family Link › Add childCreate a Google Account for children under 13 (supervision is required), or add supervision to an existing teen account — teens must agree, which is a great conversation opener.
2Require approval for downloads & purchases
Family Link › Controls › Content restrictions › Google PlaySet app, game, film and book ratings by age and choose “Require approval” for all content so new apps need your OK.
3Set daily limits, bedtime & School time
Family Link › Controls › Screen timePick a daily allowance and a downtime window. School time silences distractions during lessons while still allowing calls to you.
4Limit or block individual apps
Family Link › Controls › App limitsGive a single app a time cap, mark essentials (like Phone or Maps) as “Always allowed”, or block an app completely.
5Filter web browsing & search
Family Link › Controls › Content restrictions › Google Chrome / Google SearchChoose “Try to block explicit sites” or “Only allow approved sites”. SafeSearch is on by default for supervised accounts.
6Choose the right YouTube experience
Family Link › Controls › Content restrictions › YouTubeUse YouTube Kids for younger children, or a supervised YouTube experience (Explore, Explore More, or Most of YouTube) as they grow.
7Manage app permissions
Family Link › Controls › App permissionsReview which apps can use the camera, microphone, contacts and location — and switch off anything that doesn’t need it.
8Block unknown app sources & keep Play Protect on
Play Store › Profile › Play ProtectSupervised accounts can’t sideload apps from outside the Play Store. Confirm Play Protect scanning is on to catch harmful apps.
9Turn on location sharing
Family Link › LocationSee your child’s device on a map and get arrival/departure notifications for places like school.
10Use device-specific extras
Settings › Digital Wellbeing & parental controlsMany phones (e.g. Samsung, Pixel) add extras like Focus modes or a dedicated kids’ space. Use them alongside Family Link, not instead of it.
Menu names change between app and OS versions. If a path doesn’t match exactly, search the setting name inside Settings.
Warning signs to notice
- Becoming secretive or quickly switching screens when you walk in
- Being upset, anxious or withdrawn after using their phone
- New gifts, money, game credits or a second phone you don’t recognise
- A new “friend” who is older, or who they’ve only met online
- Avoiding school, friends or activities they used to enjoy
- Using devices late at night or getting messages at odd hours
One sign alone doesn’t mean something is wrong — but it’s a good reason for a gentle, judgement-free chat.
If your child is being threatened or blackmailed
- 1
Stay calm and reassure them
Tell them they did the right thing by telling you and that it’s not their fault.
- 2
Don’t pay and don’t reply
Paying rarely stops the demands. Stop all contact with the person.
- 3
Save the evidence
Screenshot usernames, profiles and messages before blocking or deleting anything.
- 4
Block and report
Report the account on the platform, then block it.
- 5
Report it and get images removed
Report to the ACCCE or eSafety (in Australia) or your national hotline, and use Take It Down.
Do it together
Our family tech agreement
Go through these as a family, tick the ones you agree on, and print it for the fridge. Rules work best when kids help make them.
Our family tech agreement
Help & reporting
Where to get help
If a child is in immediate danger, call 000 (or your local emergency number) first.
Report cyberbullying, image-based abuse and illegal content. Parent guides for every app.
Australian Centre to Counter Child Exploitation. Report grooming and sextortion to police.
Free, confidential support for 5–25 year olds, 24/7: 1800 55 1800.
Helps remove nude images of under-18s from participating platforms.
Report online child exploitation in the United States.
Report online sexual abuse or grooming to UK police.
App settings and age requirements change frequently and vary by country. Always check the platform’s own help centre for the latest options.
Social media & messaging
Instagram, Facebook & WhatsApp — the parent’s playbook
If your teen uses these apps, set them up side by side. It’s the best way to explain why each setting matters.
Since 10 December 2025, age-restricted platforms — including Instagram and Facebook — must take reasonable steps to stop Australians under 16 having accounts. Messaging apps such as WhatsApp are not covered. The guides below apply to 16–17 year olds in Australia and to teens elsewhere. Check the eSafety Commissioner for the current list of platforms.
Instagram
Teen Accounts add built-in protections — supervision lets you see the bigger picture.
Step-by-step setup
1Confirm they’re in a Teen Account
Profile › ☰ Menu › Settings and activityTeens under 18 are placed into Teen Accounts: private by default, stricter messaging and the most limited sensitive-content settings. Under-16s need a parent’s permission to loosen these.
2Turn on Supervision
Settings and activity › Family Center › InviteEither of you can send the invite. Once accepted, you can see who they follow and who follows them, who they’ve messaged in the last 7 days (not the messages themselves), set daily time limits and approve setting changes.
3Keep the account private
Settings and activity › Account privacyOnly approved followers see posts, Stories and Reels. Encourage your teen to only accept people they know in real life.
4Restrict who can message them
Settings and activity › Messages and story repliesTeen Accounts limit messages to people they follow or are already connected to. Review message requests together and keep this setting tight.
5Switch off location sharing
Settings and activity › Instagram Map / LocationMake sure live location sharing on the Map is off and talk about not tagging locations (school, home, gym) in posts or Stories.
6Filter comments & DMs with Hidden Words
Settings and activity › Hidden wordsAutomatically hides offensive comments and message requests. Add custom words (nicknames, insults) that are used to target your child.
7Limit tags, mentions & remixes
Settings and activity › Tags and mentions · Sharing and remixesOnly allow tags and mentions from people they follow, and turn on manual approval for tags.
8Use time limits & Sleep mode
Family Center › Time limits · Settings and activity › Time managementSet a daily limit and scheduled breaks. Sleep mode (10 pm – 7 am by default) mutes notifications overnight.
9Secure the account
Accounts Center › Password and security › Two-factor authenticationTurn on 2FA with an authenticator app and teach your teen never to share login codes — “vote for me” and “verify your account” DMs are common hijack scams.
10Know how to Restrict, Block & Report
Tap ⋯ on any profile, comment or messageRestrict quietly limits a bully without them knowing. Block stops all contact. Report sends it to Instagram for review — screenshot first.
Menu names change between app and OS versions. If a path doesn’t match exactly, search the setting name inside Settings.
Facebook & Messenger
Lock down who can find, friend and message your teen.
Step-by-step setup
1Run Privacy Checkup together
☰ Menu › Settings & privacy › Privacy CheckupA guided tour of who can see their posts, profile info and contact details. Do it side by side — it’s a natural way to talk about privacy.
2Turn on Supervision
Settings & privacy › Family CenterSee your teen’s friend list and time spent, set time limits and scheduled breaks, and get notified about changes to key settings. Messenger supervision is managed from the same place.
3Make posts friends-only
Settings › Audience and visibility › PostsSet “Who can see your future posts?” to Friends and use “Limit past posts” to hide anything previously public.
4Control who can find and friend them
Settings › Audience and visibility › How people find and contact youFriend requests: Friends of friends. Look-up by email or phone: Only me. Turn off search engines linking to their profile.
5Hide personal details
Profile › Edit profile › DetailsRemove school, hometown, birth year, phone number and relationship info from public view. These are exactly what groomers and scammers look for.
6Review tags before they appear
Settings › Audience and visibility › Profile and taggingTurn on review for posts they’re tagged in before they appear on their profile.
7Tighten Messenger
Messenger › Settings › Privacy & safety › Message deliverySend messages from people they don’t know to Message Requests (or don’t receive them at all). Teen Accounts already restrict who can message them.
8Turn off location features
Settings › LocationSwitch off location history and avoid check-ins. Make sure live location in Messenger isn’t shared with anyone outside the family.
9Secure the login
Accounts Center › Password and securityTurn on two-factor authentication and login alerts, and check “Where you’re logged in” for unfamiliar devices.
10Be careful with Groups & Marketplace
Menu › GroupsPublic groups expose teens to adults they don’t know. Review which groups they’ve joined and talk about buy/sell scams on Marketplace.
Menu names change between app and OS versions. If a path doesn’t match exactly, search the setting name inside Settings.
WhatsApp
No parental dashboard here — privacy settings and open conversations do the work.
Step-by-step setup
1Stop strangers adding them to groups
Settings › Privacy › GroupsChoose “My Contacts” or “My Contacts Except…”. Unknown group invites are a major source of scams, spam and inappropriate content.
2Silence unknown callers
Settings › Privacy › CallsCalls from numbers not in their contacts are silenced automatically but still show in the call list.
3Hide profile details from non-contacts
Settings › PrivacySet Last Seen & Online, Profile Photo, About and Status to “My Contacts” (or “Nobody”). Consider turning Read Receipts off to reduce pressure to reply instantly.
4Check live location
Settings › Privacy › Live LocationMake sure they aren’t sharing live location in any chat. Agree that location is shared with family only.
5Stop media saving automatically
Settings › Chats › Save to Photos / Media visibility · Settings › Storage and data › Media auto-downloadPrevents unwanted images or videos from landing in your child’s camera roll (and cloud backups) without them choosing to save them.
6Think twice about disappearing messages
Settings › Privacy › Default message timerDisappearing messages can erase evidence of bullying or grooming. Keep the default timer off and explain why screenshots matter.
7Protect the account
Settings › Account › Two-step verificationSet a 6-digit PIN. Teach your child: never share the 6-digit SMS code — “I sent you my code by mistake” is a classic takeover scam.
8Use the advanced privacy options
Settings › Privacy › AdvancedTurn on “Protect IP address in calls” and consider disabling link previews. Run Privacy Checkup for a guided review.
9Review Channels & Communities
Updates tab › ChannelsChannels broadcast content from people your child doesn’t know. Look at what they follow together and unfollow anything unsuitable.
10Know how to Block & Report
Open chat › Contact name › Block / ReportReporting sends recent messages to WhatsApp for review. Screenshot first, then block. Leaving a group quietly is always allowed.
Menu names change between app and OS versions. If a path doesn’t match exactly, search the setting name inside Settings.